PRIVACY
POLICY

How we collect, use, and protect your personal data.

Financea-Crédit places the utmost importance on the protection of your personal data. This privacy policy explains how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act.

Personal data collected

Identity data

Name, first name, date of birth, nationality

Contact data

Email address, phone number, postal address

Professional data

Employment status, income, sector of activity

Financial data

Banking information, credit history, requested amounts

Technical data

IP address, cookies, browsing logs (optional)

Use of your data

File analysis

Evaluation of your credit request and validation with our banking partners

Communication

Recontacting you regarding your request and the progress of your file

Service improvement

Improving our services, statistical analyses, and legal compliance

Fraud prevention

Security checks and fraud prevention

Legal compliance

Complying with our legal and regulatory obligations (CNIL, GDPR)

Data security

SSL/TLS encryption

All data transmissions are encrypted via HTTPS

Secure servers

Infrastructure hosted in the European Union, ISO 27001 certified

Access control

Restricted data access, protected by authentication

Regular backup

Daily backups and business continuity plan

Security audit

Regular external audits to maintain security

Your rights

Right of access

Access your personal data

Right to rectification

Correct your inaccurate information

Right to erasure

Request the deletion of your data

Right to portability

Receive your data in a readable format

Right to object

Refuse certain processing

Right to restriction

Limit the use of your data

Sharing your data

Banking partners: Your data is shared with partner credit institutions to analyze your request and offer you a suitable proposal.

Service providers: We work with service providers (hosting, payment, customer support) subject to strict confidentiality obligations.

Legal authorities: We may disclose your data if required by law or a competent authority.

Consent: No sharing occurs without your prior consent, except where required by law.

Data retention

Retention period:

  • Credit application data: 3 years after closing the file (legal compliance)
  • Data of clients having signed a contract: Contract duration + 5 years (statute of limitations)
  • Data of unconverted leads: 2 years after the last contact
  • Proven fraud data: 5 years (prevention)

After the legal retention period, your data is securely deleted.

Cookies and tracking

Our site uses cookies to improve your user experience and analyze traffic.

Types of cookies:

  • Essential cookies: Site functionality
  • Analytical cookies: Visit statistics
  • Marketing cookies: Advertising effectiveness measurement

You can refuse or manage cookies via your browser settings at any time.

Contact and complaints

For any questions regarding your personal data, please contact us at:

Email: contact@credit-financea.com

Address: 206 Rue Jean Jaurès, 83600 Fréjus, France

You may also file a complaint with the National Commission on Informatics and Liberty (CNIL) : www.cnil.fr

Last update: May 7, 2026. We reserve the right to modify this policy at any time. Changes will be posted on this page.

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